Netflix not working? This way you can fix the bugs of the platform.

When you get home from a long day at work, there is nothing more pleasant than laying down the couch and watching a movie on Netflix. But what happens if an error code pops up? Do you know how to fix the problem?

Netflix is the most popular streaming platform of the moment and which currently exceeds other services such as Disney + and HBO GO. However, despite the fact that it is a solid, complete platform with a large number of advantages, it does not escape from present some bugs.

Errors in Netflix all error codes and their solutions

Errors on Netflix: all error codes and their solutions

So if you are an active user, maybe at some point when you log in to Netflix, a error code whose meaning is unknown and cause trouble. To clarify doubts, we have created this article so that we can decipher all error codes and their solutions on Netflix, but first, let’s see some general solutions that you can apply. Join us!

Solution to Netflix “Cannot play this title” error

General solutions for Netflix errors

We know that for many it can be a headache to see an error code on the screen, but sometimes it is just enough apply some tricks to restore its functioning. If this is your case, before being alarmed take into account the following:

  • Check your Internet connection or WiFi network.
  • Check if your router works optimally.
  • Check the compatibility of your devices or web browser with the Netflix platform.
  • Sometimes everything is solved by logging out and starting again.
  • Update the software version of your mobile or Windows or macOS system on your computer.
  • Check that you have the latest version of Netflix installed.
  • Make sure you have not exceeded the number of users in the same profile.
  • Many downloads in a day can overwhelm the system.

Error codes on Netflix and possible solutions

Netflix UKNWN error

Solutions for Netflix errors

Although the vast majority of Netflix errors are solved with general reviews previously mentioned, sometimes it is necessary to go a little further. So if you Internet connection is fine and the Netflix version is up to date, depending on the Error code that appears these are the possible solutions:

UKNWN error

Generally the Netflix UKNWN error code It is accompanied by a message stating: _ ”These titles cannot be accessed at this time. Please try again later ”_, and also, it is usually one of the busiest. This failure is due to a failure in the update in the system, to solve the problem you just have to close and log in to Netflix.

Error 1004

The error 1004 It has been one of the most complicated, since the Netflix platform does not yet have a manual solution available. The best thing to do is contact technical support or customer service, present the case, and follow the instructions.

Error 1003

The Netflix error 1003 usually appears with a message stating ”The movie cannot be played back. Try again later”. This only appears when the Netflix application is not updated to its latest version. To fix this, locate your device and update immediately.

Error TVP-801

It is very common to have problems with network connection when using Smart TV or any other device. If this problem occurs, you will see on the screen the error code TVP-801 “We are having difficulty reproducing this title now. Please try again later or search for another title “. To fix it on Smart TV follow these steps:

  • Go into
  • Log in with your personal data (username and password)
  • If you observe error NSEZ-403 – Unable to connect account with Netflix service. You can wait a while and try later.
  • If you don’t observe the error NSEZ-403 – Contact customer service for a solution.

Netflix error codes on computers

General solutions for Netflix errors

Solutions for Netflix errors on computers

One of the reasons Netflix is ​​so popular is because of its cross-platform system. If you are a Netflix user and you use the computer to enjoy content, it is important that you take into account some failures, whether due to the use of an incompatible browser, network connection, failures with your Internet provider or more. These are the Netflix error codes most common in computers:

Error NW-2-5

If you have some kind of problem with the network connection, it is likely that you will see reflected on your monitor screen the error NW-2-5. This is generally due to momentary connection failures that occur over a short period of time. To solve it, check your Internet connection or disconnect the router for a couple of seconds and restart again.

Error 07363-1260-00000048

The Netflix error code 07363-1260-00000048 It is common when you use a browser that is not compatible with the Netflix platform. Please review the devices that support the service and try again.

Error H7353

The error H7353 usually appears when a Windows system update. Check if there are any pending updates to the Operating System. To solve the problem you can restart the computer or update Windows.

Error M7111-1331-2206

This error is due to a browser data failure or corruption. To solve it, you must delete the browser data and when you log in again, enter directly from its official page and not from bookmarks.

Error M7111-1331-5067

Be careful with the extensions that you usually install on your computer, some of them may present problems with the Netflix platform and throw the code of error M7111-1331-5067 “This title is not available in your current area”. To solve it you must disable the extension causing the problem and try Netflix again.

Error M7121-1331-P7

If you see this error on your computer screen, it is likely that you are using a browser that is not compatible with Netflix. To solve remember the compatible browsers to watch Netflix are Microsoft Edge on Windows, Safari on MacOS, Mozilla Firefox, Google Chrome, and Opera.

Error W8226

This error is due to network connectivity problems when you are watching Netflix content with Windows 8 operating system. Usually it is an error that prevents the device from connecting to the service. To solve, the best thing would be to find another WiFi network that supports the connection with Netflix.

Error F7353

It is very important that when you are viewing Netflix from a browser such as Mozilla, it is updated to the latest versionOtherwise you will see these types of errors reflected on the screen. Please update and try again.

Error UI3012

The UI3012 error ”Oh oh, something went wrong… Unexpected mistake. There was an unexpected error. Please reload the page and try again “. Fortunately the message tells you what to do, however, check that your Internet connection is working correctly and that’s it.

Error F / 121-1331

The Netflix error F / 121-1331 indicates that some information has not been updated in time. To solve you must make sure that your browser does not have an old version or simply change the browser.

Netflix error codes on mobiles or tablets

Solutions for Netflix errors on mobiles and tablets

Solutions for Netflix errors on mobiles and tablets

The mobile devices and tablets are not exempt from this type of Netflix errors. If you are using any of these devices and an error code appears, don’t worry. These are some bugs and possible solutions for the streaming platform.


To fix the error-14 ”Cannot connect to Netflix service. Try again later”The best thing to do would be to check your internet connection or take a look at the router and restart it if necessary.

Error 13000

East error 13000 usually appears when Netflix app is out of date. To fix it, go directly to the official store, either Google Play or the App Store and download the latest version of the app.

Error 13018

The error 13018 It is a fails with internet connection. Apply the general solutions that imply, check if you have a WiFi network, restart the router if necessary or, if necessary, check the signal of the mobile device or tablet.

NQM.508 error

Usually when this appears error code on Netflix It is due to a failure to download the title you want to see on the platform. The best way to solve the problem is to press on “Retry” and wait for the process to start again.

Error 0041

When this error appears it is necessary verify that the device information is up-to-dateTo do this, you must delete data from the application, check the signal, restart the home network or search for another Internet connection.


When the screen is displayed error-158 “Download function not supported …”, you need to use another device to download series and movies. This indicates that the mobile device or tablet you are using does not support the download function.

NQL error.22007

The NQL error.22007 which is accompanied by a message from “The annual download limit has been reached …” indicates that the movie or series has reached the maximum level of annual downloads per account, or just search for another title to view.

DLS.103 error

When the DLS.103 error means that the system has detected that you are connected through a VPN, Proxy or unblocking service. If you want to enjoy the service, you must deactivate the routing software.

NQL error 23000

The NQL.23000 error ”Downloads have been made on too many devices. Try to delete downloads from this device “ indicates that your contracted plan no longer allows the download of movies and series because it has exceeded the limit. To solve you must delete content downloaded on other devices and try to download again.

Error 145

This is a common device error Apple tv and is accompanied by a message that indicates “Another movie is already playing”. This clearly announces that sessions are occupied by all users of the plan purchased on Netflix. It only remains to wait for the other person to finish seeing or to notify them to turn off the equipment.

Error 119

The error 119 ”Log back into Netflix. If the problem continues, visit the Netflix website “ announces the need to update information stored on Apple TV 2, Apple TV 3 and iPhone devices. To solve this, you will have to close the Netflix session and restart Apple TV or the iPhone, iPad or iPod touch.

Error 10000

If the display shows the error 10000 surely it is a network connection failure, for this you will have to close the Netflix session and in this case disable VPN, proxy, or anti-blocking software.

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Related topics: Netflix, Technology